Got questions?

We’ve got answers.


How long will my order take?

From the day you book an order, to the day it’s ready for delivery or pickup, you are looking at 5-7 weeks (sometimes sooner as our production queue allows). Lamon Luther wood products are handcrafted and made to order based on your specifications. We don’t have a warehouse full of assembly-made furniture that we can ship out instantly. Each piece is built specifically for you, with real wood and honest processes, by expert craftsmen — so it can take a little bit of time.

RUSH SERVICE: If you need an order sooner, we offer rush service for a 15% expediting fee. This allows us to complete your order in roughly half the time (3-4 weeks, depending on order complexity and quantity).

We’ll always strive to complete projects as soon as possible, while taking care to make sure it’s done right. Please keep in mind that production time does not include delivery/transit time, which varies based on location.

For more info about shipping & delivery, please see our Shipping & Delivery Guide.

How does ordering and payment work?

ONLINE ORDERS: All online orders must be paid in full when the order is placed. This gets your order scheduled in our production queue so you can receive your furniture faster. While we ask that you double-check and confirm all specs & details of your online order when placing the order, rest easy knowing that you have 2 days to change any details about your order (from the time the order is placed). If for any reason you’re uncomfortable moving forward, you are welcome to cancel any portion of your order within those 2 days and we’ll give you a full refund.
You should receive confirmation of your online order via email. It is the customer’s responsibility to review the order for accuracy and notify us immediately of any discrepancies in product, quantity, shipping info, or other desired details.

TRADE & COMMERCIAL: Commercial and trade orders, or custom orders not placed online, each require a 50% deposit to begin production. The remaining 50% balance is due prior to shipment or delivery. Any orders under $1200 must be paid in full to begin production.

ACCEPTED PAYMENT TYPES: Cash, check, and major credit cards.
Prices are subject to change without prior notice. Please contact us directly with any questions related to pricing, payment, or online orders.

Can I visit your shop to see stuff in person?

Yes, of course — but we do prefer that you schedule an appointment so we can make sure one of our employees is available to assist you. You’ll be able to view some of our display tables and other furniture, look at wood and finish samples, and speak with someone about your project.

Address & Hours:

Lamon Luther
905 Rockmart Rd
Villa Rica, GA 30180

Monday – Friday
10 AM – 4 PM

What type of wood do you use?

We use only real, solid hardwoods and we source our wood as locally and as sustainably as possible. You won’t find any wood veneers or laminates here — If you order a Hard Maple table, it will be solid Hard Maple through and through. This does make it a good bit heavier, but with that comes sturdiness, durability, and a natural material made to stand the test of time.

We currently offer these solid wood species: Walnut, Hard Maple, White Oak, Ash, Reclaimed Barnwood (Oak), and Ambrosia Maple.

For more information, please visit our Woods & Finishes page.

 

Does my item have a warranty?

Should our furniture fail within 2 years of order placement (1 year for Commercial/Trade orders) due to workmanship or defective materials, we will either repair or replace it.

We want you to be completely happy with your furniture items and we stand behind our products. Every Lamon Luther piece is built to the highest standards of quality and craftsmanship with natural, solid wood. If you are not satisfied with a product you have received, we will work with you to resolve the issue; however, many characteristics of real, natural wood are subjective, and therefore we cannot warranty some issues that fall outside of our control.

WHAT IS COVERED BY OUR WARRANTY: Any issues resulting from improper workmanship or defective materials.

WHAT IS NOT COVERED BY OUR WARRANTY: While our tables and wood products are skillfully crafted to last many years, there are factors out of our control – from how it gets used and cleaned, to the levels of moisture, temperature, and natural sunlight it’s exposed to – all of which can impact the life of real wood furniture. Real, solid wood is a natural material that can expand and contract with seasonal changes in humidity and temperature. Therefore, you may see some seams open and close through seasonal and environmental fluctuations. This is to be expected and is generally unavoidable. Our products are non-returnable due to wood movement, natural wood knots, and minor voids, dimensional variances within 1”, or damages to the surface topcoat.

We use high-quality, professional-grade wood finishes. In the event there is damage to the surface topcoat (scratches/nicks, heat or hot dish damage, moisture rings or discoloration, color damage, etc.) this is not a result of our craftsmanship and therefore is not covered by our warranty.

DISCLAIMERS: By purchasing a Lamon Luther table, you understand and accept the nature of our products and materials. For custom projects, some customer-requested wood species, finishes, and modifications are excluded from warranty. Repair or refund is at the sole discretion of Lamon Luther.

Can I cancel my order?

ONLINE ORDERS: For online orders, the full amount is due when the order is placed. Because our tables and wood products are custom and made-to-order, we begin securing materials and planning your project soon after the order is placed. You can cancel any portion of your order within 2 days and we’ll give you a full refund.

TRADE & COMMERCIAL: For commercial/trade orders and custom projects where a 50% deposit is paid, all sales are final and non-refundable following a 3-day grace period from the time the 50% deposit is paid. Commercial cancellations and deposit refunds are at the sole discretion of Lamon Luther. Because our tables and wood products are made-to-order, we typically begin securing materials and planning your project soon after the order is placed. By paying the 50% deposit, you approve your project for scheduling, release Lamon Luther to purchase materials/supplies, and are agreeing to commit the 50% deposit in full to Lamon Luther.

Can I return or exchange my order?

Lamon Luther tables and wood products are made to order and constructed with natural, solid wood. Because we use real wood, every board is unique and there will always be differences in wood grain patterns, color and tone, density, and more. Our products are non-returnable due to wood movement, natural wood knots and minor voids, dimensional variances within 1”, or damages to the surface topcoat (see “Does my item have a warranty?”). By purchasing a table or furniture item from Lamon Luther, you understand and accept the nature of our products and materials.

We offer no guarantees for color or finish matching and do not accept returns due to color, stain, paint, or matching issues. Our wood & finish samples are intended only as approximations of grain, texture, and color and therefore our products are non-returnable due to differences between samples and final products.

If for any reason your table or furniture item does not meet your expectations, please notify us immediately upon delivery or pickup (when receiving your item) so that it can be returned with the delivery crew. We inspect all items thoroughly before releasing them, but it is your responsibility to inspect your items upon receiving them. If you refuse to accept an item, we can coordinate a partial refund or exchange option. If you opt to exchange your item, we will rebuild the piece to your specifications (a new deposit and added delivery fee may be applicable). Policies for order cancellations, returns, and exchanges may change and are at the sole discretion of Lamon Luther.

If you accept your order upon delivery or pickup (when receiving the item), you fully accept the item “as is”, meaning you are satisfied and agree to keep the item forever.

HOUSEWARES: If you are not satisfied with your purchase (any standard Houseware or Home Decor product), you may exchange or return it within 30 days. A valid receipt is required and the product must be in new condition with no signs of damage or use. This policy excludes tables, tabletops, countertops, wall paneling, and any furniture products. Any sale items purchased are non-refundable and non-returnable.

How does shipping and delivery work?

For all things Shipping & Delivery, please review our Shipping & Delivery Guide.

Can I pick up my item to save shipping or delivery costs?

If you live in the Atlanta area or are willing to drive to our facility, we typically offer discounts when customers choose to pick up Custom Tables or larger furniture items directly from our wood shop. Just bring a truck, van, or trailer large enough to fit your item and we’re more than happy to help you load and secure it. If you’re interested in this Local Pickup option, please contact us to learn more.

For smaller items where shipping is not already included (Housewares & Small Living items), this is a great way to save on shipping and/or delivery costs. Just choose the Local Pickup option when checking out.

What size table do I need? How many people will fit?

We have just the page for you! Table Size & Space Guidelines

How do I care for my table or wood product?

Please see our Use & Care page.

I want a custom piece not found on your website!

If you’re interested in a truly unique, custom wood project (even outside of our customizable table selection and other website offerings), please use our Custom Projects Form to get started.

Do you offer rush services?

If you need an order sooner, we offer rush service for a 15% expediting fee. This allows us to complete orders in roughly half the time (3-5 weeks, depending on order complexity and quantity).

Can you hold or store completed items for me?

We understand that construction and renovations sometimes take longer than expected, and you (or your space) may not be ready for your table or furniture item. We are able to hold or store your item for up to 2 weeks after it is completed. After 2 weeks, you will be charged a storage fee (depending on the size and quantity of your order). Our space is limited and wooden furniture products require a protected, dedicated space that is somewhat temperature-controlled to help prevent against the wood movement. Storage fees start at $165 per month (or $45 per week), but depend on the size and quantity of your order.

Purchase with Confidence

MADE-TO-ORDER IN THE USA

Our wood furniture products are made-to-order and lovingly built in our West Georgia woodshop.

ALWAYS REAL, 
SOLID WOOD

Handcrafted with only real, solid hardwoods and high-quality finish materials, our products are built to last for years to come.

CRAFTED WITH PURPOSE

Every Lamon Luther purchase helps us fulfill our mission of sustainable employment for transitioning craftsmen.

WHITE GLOVE DELIVERY

Free White Glove Delivery included for all online custom table orders and free LTL shipping for online tabletop orders!